WebFive9 boasts delivering better customer engagements and faster response times by empowering agents to handle inbound and outbound contacts from multiple channels all from a single agent desktop. Five9 Omnichannel Routing is designed to ensure that every interaction is delivered to the right resource at the right time, every time. WebVery good transition from self-hosted to Five9. We needed to move away from a self-hosted platform for a small/growing call-center (approx 200 agents) and the system has been working well with minor hiccups (thus the 4 stars vs 5) with excellent customer service and on-boarding as well as good post-deployment support.
Five9 Reviews, Ratings & Features 2024 Gartner Peer Insights
WebContact Center Leader The Five9 Intelligent CX Platform. Five9 is a leading CCaaS platform that empowers your agents to engage with customers across their channel of choice, provides your managers with visibility into contact center performance, and brings overall agility to your business. Five9 brings the power of people and technology to … WebOct 16, 2024 · Great Culture. Business Analyst (Current Employee) - San Ramon, CA - April 12, 2024. The culture at Five9 is great. They have spent a lot of time working on … china house menu holly hill
Five9 Reviews: What Is It Like to Work At Five9? Glassdoor
WebFive9 is so easy to use, our team learned the system in under an hour. The reports available in the system have helped us track our progress. The statistic reports have been instrumental in our goal planing process. Cons. When we need customer service we often have to leave voice mails and wait for a call back. I would really help if we could ... WebApply for a Five9 Sr. HR People Partner job in San Ramon, CA. Apply online instantly. View this and more full-time & part-time jobs in San Ramon, CA on Snagajob. Posting id: 833358729. ... People Partner excited to make a significant impact & want to work in a company voted "Best Places to Work" by Glassdoor 2024 , this is the job for you! Key ... WebCompany - Public (FIVN) Industry: Enterprise Software & Network Solutions. Revenue: $100 to $500 million (USD) Competitors: Genesys, NICE CXone, 8x8. Create Comparison. Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions ... grahams facilities management